A couple of days ago a disaster happened…here is what went on:
I noticed a month ago that Izzy (my Littlefee Rachel) had a crack in her left hand connector, and the magnet was coming out together with the hand each time I took it out. I thought of trying to close it again by re-glueing the magnet in and putting some putty to close the crack. however this weekend when I was ready to work on this little “project” I took of her hand and the resin part around the magnet simply broke and came out together with it!!!! I was totally shocked, because I never thought the crack could come up to this… I tried to re-glue it and put some epoxy but it didn’t work, it broke again… So I decided to contact Fairyland about this to ask if it would be possible to buy a new hand connector piece, but still no answer from them and I am afraid they won’t make an effort to help…she is an old doll and I bought her through a dealer at the time. Moreover this situation is a dejá vu of Eliza’s broken arm and all the stress (and money) it took to get her a substitute piece from Fairyland! F 😦 I have to say they have beautiful dolls but their costumer service is awful (not to say something worse…)! or those who don’t remember or never read the story of Eliza’s arm here is what happened: https://dollwishes.wordpress.com/2010/06/20/23/
I don’t know what to do…maybe I will have to get her a new body if Fairyland doesn’t respond…but then even if she didn’t yellow much, she just slighty mellowed, it will be hard to find a good match for her a she is from 2010…Darn Fairyland!!! I am so sad and disappointed… I just want my little girl to have her hand again…but I don’t know what else to do…
EDIT: I just received a very vague answer from Fairyland, but at least they replied!!! They asked me some information and pictures, let’s hope they will solve the problem, fingers crossed!!!